This Privacy Policy explains how clarITy collects, uses, and protects your information when you visit getclarity.it, contact us, or communicate with us by text message. clarITy is the business name of Clarity IT, a dba of Allums Tech Services LLC, based in Whitehouse, Texas.
Website and general information
Information we collect
We collect the information you choose to give us, such as your name, business name, email address, phone number, and any details you include in a message or service request. When you submit our contact form, it is processed by our form provider (Formspree) and protected by a spam filter (hCaptcha). We may also collect billing details when you become a client.
How we use it
We use your information to respond to you, provide and support our services, schedule appointments, send invoices and account notices, and meet our legal obligations. We share information only with service providers that help us run our business and deliver services to you, and only as needed for that purpose.
Your choices
You can ask us to access, correct, or delete your personal information at any time by emailing hello@getclarity.it or calling (903) 817-0011.
SMS Texting Privacy Policy
1. Data security and information handling
clarITy is committed to protecting the security of your personal information. We use industry standard security measures to safeguard your data against unauthorized access, use, or disclosure. You are responsible for protecting the confidentiality of your own account information and any passwords associated with your use of our services.
Please notify clarITy right away of any unauthorized use of your account or any other security concern. clarITy is not liable for loss or damage arising from your failure to protect your account or personal information. No data transmission over the internet or mobile networks can be guaranteed to be 100% secure, and you use our services with that understanding.
2. Information we collect through texting
When you opt in to text messages, we collect your mobile phone number, your name, and the date, time, and method of your opt in. We also keep the content of messages you send us so we can respond and support you.
We use this information only to send the informational messages you agreed to receive (such as appointment reminders, support and ticket updates, and account notifications), to respond to you, and to comply with legal obligations.
3. Data protection
clarITy takes the security of your personal information seriously. We use security measures including encryption, access controls, and secure systems to protect your data from unauthorized access, alteration, disclosure, or destruction.
4. Explicit non-sharing of information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We do not sell, rent, distribute, or trade your personal data. Information is shared with our messaging and phone service providers only as needed to deliver text messages to you, or when required by law.
5. Opt-out instructions
You can opt out of text messages at any time by replying STOP or UNSUBSCRIBE to any message from us. After you send STOP, we will send one final message confirming you have been unsubscribed, and you will not receive further text messages from us unless you opt in again. For help, reply HELP or contact us using the information below.
6. Changes to this Privacy Policy
clarITy may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the Effective Date at the top of this page. For significant changes, we will provide a more visible notice, such as an email or a notice on our website. Continuing to use our services after changes take effect means you accept the updated policy.
7. Contact information
For privacy questions, contact us at hello@getclarity.it or call (903) 817-0011.
clarITy (Allums Tech Services LLC dba Clarity IT)
15632 TX 110 #28
Whitehouse, TX 75791
SMS Terms and Conditions
By opting in to text messages, you agree to receive informational messages (appointment reminders, support and ticket updates, account notifications, etc.) from clarITy at the number provided. Message frequency varies. Msg & data rates may apply. If you need assistance, reply HELP, call (903) 817-0011, or email hello@getclarity.it to reach our office. You can opt out at any time by replying STOP.
Program description
clarITy (Allums Tech Services LLC dba Clarity IT) sends informational text messages to clients and people who contact us, such as appointment reminders, support and ticket updates, scheduling, and account notifications. We do not send marketing messages through this program.
How to opt in
You can opt in by checking the text message consent box on our contact form, or by giving us verbal or written consent when you become a client. Consent to receive text messages is not a condition of any purchase.
How to opt out
Reply STOP to any message at any time. You will receive one final message confirming you are unsubscribed. To rejoin, reply START or opt in again through our contact form.
Help
Reply HELP to any message for assistance, or contact us at (903) 817-0011 or hello@getclarity.it.
Costs and frequency
Message frequency varies based on your account activity. Message and data rates may apply according to your mobile plan.
Carrier disclaimer
Mobile carriers are not liable for delayed or undelivered messages.